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The Social Change Agency is committed to safeguarding the privacy of our website visitors

We believe you have the right to privacy on the web. This policy sets out how we will treat your personal information.

1. What information do we collect?

We may collect, store and use the following kinds of data: (a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views; (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any booking or payment you make to us; (c) information that you provide to us for the purpose of registering your interest in one or several of our services e.g. your email address, telephone number, purpose of the call and other personal information; (d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and (e) any other information that you choose to send to us.

2. Cookies

The Young Trustees Website uses “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: Our advertisers/payment services providers may also send you cookies. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Mailchimp We use MailChimp as our marketing automation platform. It helps us to keep the information organised and to design and send you our amazing newsletters. By signing up to our newsletter through any of the specific forms, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. We will use the information you provide on the newsletter form to be in touch with you and to provide updates and marketing. As reiterated later on this document, you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

Contact form 7 is what we use for our “make a pledge” plug in. This information is sent to our inbox, we will use it to send you tailored support for you to follow through with your pledge.

Zoho Zoho is our Customer Relationship Management system and it help us to avoid asking you the same questions once and again. If you have showed interest in any of our products or services; by downloading our resources, by booking a training course or simply by calling or emailing us asking for more information, we may keep data about your contact information, your name, your organization as well as notes about your specific interests. We do this under the lawful basis of legitimate interest, taking on extra responsibility for considering and protecting your rights and interests, as stated by the General Data Protection Regulation. Zoho’s privacy policy is available at:

3. How will we use your personal data?

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) enable your use of the services available on the website; (d) send statements and receipts to you, and collect payments from you; (e) send you general (non-marketing) communications; (f) send you email notifications which you have specifically requested; (g) send you marketing communications relating to The Social Change Agency and our campaigns, which we think may be of interest to you; (h) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; (i) deal with enquiries and complaints made by or about you relating to the website; (j) answer your questions about our services and provide you with the best value. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not sell or rent your personal data with third party organisations. We may share your personal data with third party organisations for specific purposes e.g. delivering to you a service in collaboration with other agencies or foundations, only after collecting your consent.

4. Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we will disclose information about you only when required to do so by law.

5. Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. You are responsible for keeping your user details confidential.

6. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

7. Your rights

On receipt of proof of identity and a written request you may have a copy of any information that we hold about you. Please e-mail

8.Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Unsubscribing

You may unsubscribe from The Social Change Agency at any time by clicking the unsubscribe link in the footer of any email we send.

10. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email

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